Organisational effectiveness in Irish healthcare organisations

DowneyEnnis, Kay and Harrington, Denis (2002) Organisational effectiveness in Irish healthcare organisations. Managing Service Quality: An International Journal, 12 (5). pp. 316-322. ISSN 0960-4529

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The effective management of health services and the delivery of quality systems in Irish healthcare institutions have increased in significance in recent years. Consumers (patients) are expecting more of healthcare providers and are demanding higher standards of care and service. Simultaneously, those paying for health services have become more concerned about rising health costs and possible inefficiencies. As a result there is widespread interest in understanding what makes for an effective health service and in developing better practices to improve existing approaches to healthcare management and delivery. Reviews developments in qualityservice management in the Irish healthcare sector and focuses attention on the need for the development of a model for quality implementation in healthcare institutions.

Item Type: Article
Uncontrolled Keywords: /dk/atira/pure/subjectarea/asjc/1400/1408
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Depositing User: Admin SSL
Date Deposited: 19 Oct 2022 23:01
Last Modified: 23 Jun 2023 02:35

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