The role of trust in building rural tourism micro firm network engagement : A multi-case study

Kelliher, Felicity and Reinl, Leana and Johnson, Thomas G. and Joppe, Marion (2018) The role of trust in building rural tourism micro firm network engagement : A multi-case study. Tourism Management, 68. pp. 1-12. ISSN 0261-5177

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Abstract

This study examines the role of trust in building rural tourism micro firm network engagement in three case environments in Ireland, Canada and the USA. Researchers have rarely addressed the role of trust in tourism business relationships beyond acknowledging that it is a critical factor in network relationships/exchanges. This study contributes to the existing body of knowledge by exploring the content of member interactions and relationships that lead to trust in rural micro firm tourism networks using a relationship lens underpinned by social exchange theory. Applying a longitudinal interpretivist lens in each case, findings suggest that bonding, bridging and linking interactions have profound implications for rural tourism micro firms who may not have access to a larger social system of stakeholder relationships due to their relatively isolated location. The resultant framework offers insight into the generation of trust as an evolving asset in a rural tourism micro firm network setting.

Item Type:	Article
Additional Information:	Funding Information: Fulbright Foundation, Irish Research Council Marie Skłodowska-Curie Cofund. Publisher Copyright: © 2018 Elsevier Ltd
Uncontrolled Keywords:	/dk/atira/pure/subjectarea/asjc/3300/3303
Departments or Groups:
Depositing User:	Admin SSL
Date Deposited:	19 Oct 2022 23:04
Last Modified:	01 Aug 2023 22:25
URI:	http://repository-testing.wit.ie/id/eprint/3867

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