Quality management in Irish health care

Ennis, Kay and Harrington, Denis (1999) Quality management in Irish health care. International Journal of Health Care Quality Assurance, 12 (6). pp. 232-243. ISSN 0952-6862

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Abstract

This paper reports on the findings from a quantitative research study of quality management in the Irish health-care sector. The study findings suggest that quality management is what hospitals require to become more cost-effective and efficient. The research also shows that the culture of health-care institutions must change to one where employees experience pride in their work and where all are involved and committed to continuous quality improvement. It is recommended that a shift is required from the traditional management structures to a more participative approach. Furthermore, all managers whether from a clinical or an administration background must understand one another's role in the organisation. Finally, for quality to succeed in the health-care sector, strong committed leadership is required to overcome tensions in quality implementation.

Item Type:	Article
Uncontrolled Keywords:	/dk/atira/pure/subjectarea/asjc/1400
Departments or Groups:
Depositing User:	Admin SSL
Date Deposited:	19 Oct 2022 23:05
Last Modified:	23 Jun 2023 19:40
URI:	http://repository-testing.wit.ie/id/eprint/3944

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