Items where Author is "Fynes, Brian"

Fynes, Brian and Lally, Anne Marie (2008) Innovation in Services: From Service Concepts to Service Experiences. In: Service Science, Management and Engineering Education for the 21st Century. SPRINGER, NJ, pp. 330-333. ISBN 13: 978-0-387-76577-8

Lally, Anne Marie and Fynes, Brian (2006) ARTICULATING SERVICE CONCEPT TO ENHANCE TOURISM EXPERIENCE DESIGN. In: Irish Academy of Management Conference, University College Cork. (Unpublished)